Frequently Asked Questions

Refer to the frequently asked question below for answers to common questions. If you are not able to find the right answer or need further help, please contact us. We're happy to help you find the right product or more information about hemp derived CBD. At CaniBrands customer support is behind all that we do.


CBD, or cannabidiol, is one of the many phytocannabinoids found in the cannabis plant.

CBD is the most popular cannabinoid due to claims of its enormous therapeutic potential and its ability to interact with the body’s endocannabinoid system. Cannabinoid types and quantities can vary from one plant to another, but many plants contain dozens of cannabinoids, each with a unique chemical structure that benefits the body in different ways.

CBD and other cannabinoids are often extracted from the plant and consumed in the form of an oil. Some oils on the market contain CBD only because that’s the most common cannabinoid but do not contain the many other cannabinoids, terpenes, and plant sugars that interact to provide a more complete and effective oil. All of our oils contain a full spectrum range of cannabinoids, so you know you’re getting the best CBD oil on the market.

Although CBD is still in the early stages of scientific research and clinical trials, there is increasing evidence that CBD offers a range of options to assist with the relief of stress, anxiety and inflammation, an underlying cause of muscular discomfort, and joint pain.

No. CBD, unlike THC, has no psychoactive (mind-altering) side effects; it will not

produce a “high”. The extract contains no THC, making it a preferred choice for

people who want to derive the natural health benefits of the cannabis plant.

The 2018 Farm Bill legalized the growth of hemp for CBD production on an industrial level. Hemp-derived CBD is legal nationwide at the federal level however state laws on CBD vary widely. The most important factors determining CBD legality are whether it is derived from hemp or marijuana and if it is produced by a state-licensed grower. Even though hemp contains virtually no THC, the answer to the question, “Is hemp oil legal?” is not that simple. This includes all hemp-derived CBD products like oils, edibles, and ointments. However, some states have laws on CBD from hemp that are restrictive. In some states, CBD derived from marijuana is completely legal; but in most states, its legality depends on a number of different factors and conditions.*

*The information on our website is for informational purposes only and not for the purpose of providing legal advice. You must make your own judgment regarding whether you should purchase CBD in your jurisdiction. You should contact your attorney to obtain more specific guidance.

Other than one prescription drug product to treat rare, severe forms of epilepsy, the FDA has not approved any other CBD products. The FDA is working to answer questions about the science, safety, and quality of products containing CBD. In the meantime, CBD products are subject to the same laws and requirements as FDA-regulated products that contain any other substance.  

CaniBrands is committed to meeting the highest quality standards through third-party testing and quality control methods. We manufacture our products in a facility that is FDA Certified and GMP compliant.

Our CBD extract is derived from Industrial Hemp sourced in the USA and processed in a licensed facility. Since these plants contain significantly less than 0.3% THC, they are classified as Industrial Hemp under federal and state law.

Yes, our products are tested by one of the industry's leading labs for quality,

potency and purity. Our plants and products go through strict lab testing to ensure they

are producing quality cannabinoids, high CBD levels, and low THC levels in a safe and

healthy environment. The results are posted on each of the product pages.

There are hundreds of chemical compounds in the cannabis plant and science is

only now deciphering what cannabinoid does what. But we do know a decent

amount about the two best-known cannabinoids: tetrahydrocannabinol (THC) and

cannabidiol (CBD).

THC interacts with the brain creating a euphoric ‘high’. However, CBD is not

psychoactive and does not produce a similar high. So how, exactly, does it work?

It’s important to know that we all have a system within our bodies responsible for

regulating the response of our immune systems, our sleep patterns, our moods,

and how we experience pain and inflammation. It’s called the endocannabinoid

system (ECS), and its function is to deal with the cannabinoids naturally produced

by our bodies. It does this via two kinds of cannabinoid receptors found throughout

the body: CB1 receptors (located in the brain and nervous system) and CB2

receptors (located in the immune system).

While THC affects your brain’s endocannabinoid receptors (resulting in the high),

CBD does not attach directly to the receptors. Instead, it influences your body into

using its own natural supply of cannabinoids more effectively. That is to say, it can

inhibit or activate compounds in the ECS, which in turn can impact the amount of

pain you feel or limit inflammation in the brain and nervous system.

CBD oil can come from the hemp plant or marijuana plant. For CBD oil to be legal, it must contain less than .03% THC, which usually means that it has to be extracted from the hemp plant. However, there are companies extracting CBD oil from marijuana and separating the THC through an extraction process. This method makes the CBD concentration much less therapeutically powerful than when extracting from the hemp plant. It also may leave residual solvents and damage the CBD molecules.

The endocannabinoid system is your body’s natural system for creating and processing cannabinoids. The endocannabinoid system exists in the brain and the nervous system. It is involved in regulating a variety of biological functions such as appetite, stress and pain. Endocannabinoids are natural cannabinoids that are produced in your body.

CBD isolate is the pure form of cannabidiol. Products made using CBD isolate can be made potent by adding more of this active compound. There are a variety of methods that are used to extract CBD isolate from the hemp plant. Once it is extracted (along with the full cannabinoid profile of the hemp plant among other molecules), it is then isolated to create a more concentrated product.

Full-spectrum CBD (also called whole plant extract) contains all of the hemp plant’s naturally occurring cannabinoids. It also contains other compounds such as terpenes and flavonoids. Full-spectrum CBD allows the beneficial and synergistic effects of all compounds naturally occurring in the hemp plant to be experienced.

CBD may possibly interfere with your medication. Always consult your doctor before trying CBD.

Your body can only absorb so much CBD at one time, whether taken orally, topically or inhaled. Sometimes less is more. We recommend you start with the dose suggested on the label and repeat at regular intervals until you achieve the right effect for you. Keeping a titration journal can help you get a clear picture of how much you need. Over time, the body increases receptivity to cannabinoids and a lower dose over time may be effective in achieving the same outcome.

CaniBrands CBD products are sold across the USA in a variety of dispensaries, fitness centers, clinics, and other retail stores that carry your favorite all-natural supplements. If you are interested in reselling CaniBrands products in your retail establishment, contact us at

The oils we sell can be used in several different ways. They can be consumed orally on

their own, as a food additive, or used topically. Each product includes dosing

information to help you find the right balance for your needs.

Our four experiences, Cani-Boost, Cani-Mend, Cani-Fresh, and Cani-Sleep contain the

highest quality CBD combined with a range of all-natural, plant-based herbal extracts

and nutraceuticals to provide a powerful blend of ingredients that support energy,

recovery, stress reduction, and sleep.

Our CBD oils are made with a whole plant extract that’s packed with cannabinoids and

terpenes to be even more beneficial than CBD alone. The full spectrum oil allows all of

the plant’s compounds to deliver maximum plant-based effectiveness to the

endocannabinoid system. We understand that potency and purity is best achieved with

whole plant extract.

Our CBD oils can be used in many ways, depending on personal preference. You can

consume them orally on their own, add them to foods and beverages, or use them

topically. Each product includes dosing information to help you find the balance that’s

right for you.

CBD oil and hemp oil both come from the hemp plant, but they are made from different

parts of the plant and each one has its own unique benefits and uses. Neither oil is

made with THC, the psychoactive chemical in cannabis.

The compounds in CBD oil are found in the flowers of the hemp plant. Our CBD oils use

the maximum amount of plant matter to extract the fullest range of cannabinoids.

Hemp oil is made by pressing hemp seeds until an oil is extracted. It’s commonly used

as a moisturizer in hair and skin products, as a wood varnish, and in cooking or baking.

Hemp oil is sold at many natural food stores.

Due to federal regulations, we cannot make any health claims regarding CaniBrands full

spectrum oils. However, our blog outlines some of the studies associated with CBD oil

and its health benefits.

Our oils are safe and all natural with no known side effects. However, as with any

supplement, we recommend you consult your doctor to make sure CBD oil is right for


CaniBrands takes a plant-based approach to developing CBD products that support

overall wellness and a healthy lifestyle. Look for the Vegan symbol to identify

products that are 100% plant-based.

Our highest potency CBD oil is the Cani-Fresh 6000 which has a whopping 200 mg of CBD per dose! This CBD product is best suited to experienced CBD users who normally take several doses of CBD per day or for those who have tried CBD but find that regular strength products don’t work for them. If you are new to CBD, we suggest you start with a 1500 mg CBD oil such as Cani-Boost for energy, Cani-Mend for recovery, Cani-Fresh for relaxation, or Cani-Sleep for rest.

CaniBrands’ CBD oral sprays include a tincture of CBD extract and a powerful formulation of vitamins and nutraceuticals. In addition, CBD oral sprays contain ethanol alcohol, which helps extract the cannabinoids. Ideal for first-time CBD users, those who prefer to microdose throughout the day, or for those who like to carry CBD with them on the go, CBD oral sprays are dispensed directly into the mouth, either under the tongue or inside the cheek. 

Although CBD oral sprays need longer to take effect than smoking or vaping, they are faster-acting than edible forms of CBD. However, the effects of oral sprays may last longer and be stronger than with vaping or smoking. 

They are more discreet than traditional oils, easier to dose, and mess free. Some customers tell us that they’ve even used CBD oral sprays as a healthy substitute when trying to break habits such as cigarette smoking or the urge to over eat.

As CBD oil does not contain THC, it is not habit-forming and does not lead to addiction.

In some cases, yes. Our Cani-Sleep CBD softgels contain 3 mg of CBN, a powerful and difficult to source cannabinoid known for promoting sleep.

In some cases, yes. CBG (or cannabigerol) is considered a minor cannabinoid. CBG has been found to act on very specific physiological systems, and early results for medicinal use appear promising. CBG is contained in some CaniBrands products such as the Cani-Boost 1500 oil . Check the ingredients lists on CaniBrands product pages for full details.

Our Cani-Mend line of CBD products is ideal for minor aches and soreness as well as for post-workout recovery. CBD topicals are ideal to address soreness in targeted areas such as specific joints or muscle groups. Many of our customers tell us that a combination of CBD oil ingested inside the body with the Cani-Mend CBD oil and a CBD topical such as the Cani-Mend cream applied to the surface of the skin provide the best overall soreness relief.

Whether to use CBD cream or CBD balm often comes down to personal preference. CBD cream is lighter and best for application to large areas of the body. Smaller, more targeted areas can benefit from the longer lasting effects of the heavier balms. Note that many of our Cani-Mend balms contain beeswax and are therefore not vegan.

CaniBrands CBD products are formulated specifically for active people who seek safe, all-natural solutions to help them get the most out of their day. For athletes, consider Cani-Boost pre-game or pre-workout to maximize energy and focus and Cani-Mend post-game or post-workout to address any muscle strain or soreness.

Some customers tell us that CBD can have a relaxing and calming effect. If you’re looking for a CBD oil for relaxation, we recommend the Cani-Fresh line of products.

No, since CaniBrands CBD products do not contain THC and have no psychoactive effects, they will not impair your ability to drive. The only exception is the Cani-Sleep product line, which is formulated to induce drowsiness and should never be used when driving a vehicle or operating machinery.

With an extra boost of organic coffee-bean extract and B12, Cani-Boost is the id eal CBD oil for increased energy first thing in the morning or pre-game/pre-workout.

Shipping policy

Orders are typically shipped within 24 hours and take approximately 5 to 7 business days to be delivered.

We ship across the USA. With the exception of states where CBD has not been legalized for sale yet.

We continue to push to have our products for legal sale on our Canadian e-Commerce website when regulations allow under the Canadian Cannabis Act. If you'd like to be notified when our products are available in Canada, feel free to share your email with

Returns and Refunds

Canibrands stands behind our products 100%. We are incredibly proud of the formulations and quality of the CaniBrands product family experience.  We’re so confident that our products will make a difference for you that if any product doesn’t meet your expectations, we want you to send it back within the first 30 days of delivery and we will happily give you the opportunity to exchange for another product or receive a refund. We make it easy. 

All products carry a 30-day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the unused portion of the product. If we receive a returned product within 30 days, we will issue a full refund, less any shipping charges and a 10% disposal/restock fee. 

Your acceptance of the terms of purchase means you agree to and understand the refund policy.

Contact us within 30 days by email at and once confirmed, return the unused portion of the product to Canibrands at 350 Sonic Avenue Livermore, CA 94551 

If we receive a returned product within 30 days, we will issue a full refund, less any shipping charges and a 10% disposal/restock fee. 

Allow up to 30 days for processing refunds.

If your order arrives damaged or incorrect, please contact us immediately and within 48 hours of receipt so we can make it right.  

It is simple and we make it easy - send us an email to


Our Cani-Sleep (CBD for sleep) product line is 100% guaranteed and we offer a 30-day, money-back guarantee if you are not completely satisfied with the products. Terms and conditions apply.

Cani-Sleep products are available in a variety of forms (gelcaps, CBD oral spray, and tincture), CBD concentrations ranging from 250 mg to 1500 mg, and price points ranging from $1.50 per dose to $2.90. These options are designed to provide consumers with flexibility and choice regarding the options that works best for their individual needs.

If you are new to CBD or have only minor sleep issues, we recommend the Cani-Sleep CBD Oral Spray as it is easier to microdose. Cani-Sleep gel caps are best for precise dosing and are a convenient and mess-free way to consume CBD. For more severe sleep issues, try the Cani-Sleep 1500 mg CBD oil.

Yes, Cani-Sleep (CBD for sleep) products target all three key sleep phases: relaxation before sleep, falling asleep, and staying asleep.

We recommend consuming Cani-Sleep about 30 minutes prior to going to sleep.

Cani-Sleep products are unique in that they contain a powerful blend of CBD, melatonin, and nutraceuticals such as valerian root and chamomile. Cani-Sleep is like getting multiple sleep supplements in a single optimized dose!

Cani-Sleep products are all-natural and highly effective. Unlike some over-the-counter and prescription pharmaceuticals, Cani-Sleep is very safe, non-habit forming, does not have any known side effects, and will not create dependence. If you plan to transition to Cani-Sleep from another sleep aid, we recommend you consult your doctor before stopping any prescription medication.

Yes, we have many customers who add Cani-Sleep to their evening tea or beverages. However, Cani-Sleep should not be consumed with alcohol.

Our CBD sleep products are formulated for human consumption, so we recommend you speak to your veterinarian regarding recommended dosage for pets.

Yes, our Cani-Sleep CBD oils are 100% plant-based, with the exception of the Cani-Sleep gelcaps.

Yes, Cani-Sleep CBD sleep products are safe for seniors. They are 100% natural, non-habit forming, and do not have any known side effects. However, we recommend you consult your physician if you are taking medication or have a serious medical condition.

If you are pregnant or nursing, we recommend you speak to your physician before using our products.

Cani-Sleep CBD oil for Sleep comes with 1500 mg of CBD and 30 mg of melatonin per bottle. Unless your doctor recommends a specific dose, we suggest you start with a low dose and increase gradually until you achieve the desired effect. Accidently over consuming CBD is generally not dangerous as your body will eliminate the excess CBD it does not need.