Frequently Asked Questions


Cannabidiol or CBD is a non-intoxicating component of the cannabis plant with enormous therapeutic potential. Although CBD is still in the early stages of scientific research and clinical trials, there is increasing evidence that CBD offers a range of options to assist with the relief of stress, anxiety and inflammation, an underlying cause of muscular discomfort, and joint pain.

No. CBD, unlike THC, has no psychoactive (mind-altering) side effects; it will not produce a “high”. The extract contains no THC, making it a preferred choice for some.

The 2018 Farm Bill legalized the growth of hemp for CBD production on an industrial level. Hemp-derived CBD is legal nationwide at the federal level however state laws on CBD vary widely. The most important factors determining CBD legality are whether it is derived from hemp or marijuana and if it is produced by a state-licensed grower. Even though hemp contains virtually no THC, the answer to the question, “Is hemp oil legal?” is not that simple. This includes all hemp-derived CBD products like oils, edibles, and ointments. However, some states have laws on CBD from hemp that are restrictive. In some states, CBD derived from marijuana is completely legal; but in most states, its legality depends on a number of different factors and conditions.*

*The information on our website is for informational purposes only and not for the purpose of providing legal advice. You must make your own judgment regarding whether you should purchase CBD in your jurisdiction. You should contact your attorney to obtain more specific guidance.

Other than one prescription drug product to treat rare, severe forms of epilepsy, the FDA has not approved any other CBD products. The FDA is working to answer questions about the science, safety, and quality of products containing CBD. In the meantime, CBD products are subject to the same laws and requirements as FDA-regulated products that contain any other substance.  

CaniBrands is committed to meeting the highest quality standards through third-party testing and quality control methods. We manufacture our products in a facility that is FDA Certified and GMP compliant.

Our CBD extract is derived from Industrial Hemp sourced in the USA and processed in a licensed facility. Since these plants contain significantly less than 0.3% THC, they are classified as Industrial Hemp under federal and state law.

Yes, our products are tested by one of the industry's leading labs for quality, potency and purity. The results are posted on each of the product pages found here.

There are hundreds of chemical compounds in the Cannabis plant, science is only now deciphering what cannabinoid does what. But we do know a decent amount about the two most well known cannabinoids: tetrahydrocannabinol (THC) and cannabidiol (CBD).

THC interacts with the brain creating a euphoric ‘high’. However, CBD is not psychoactive and does not produce a similar high. So how, exactly, does it work? It’s important to know that we all have a system within our bodies responsible for regulating the response of our immune systems, our sleep patterns, our moods, and how we experience pain and inflammation. It’s called the endocannabinoid system (ECS), and its function is to deal with the cannabinoids naturally produced by our bodies. It does this via two kinds of cannabinoid receptors found throughout the body: CB1 receptors (located in the brain and nervous system) and CB2 receptors (located in the immune system).

While THC affects your brain’s endocannabinoid receptors (resulting in the high), CBD does not attach directly to the receptors. Instead, it influences your body into using its own natural supply of cannabinoids more effectively. That is to say, it can inhibit or activate compounds in the ECS, which in turn can impact the amount of pain you feel or limit inflammation in the brain and nervous system.

CBD oil can come from the hemp plant or marijuana plant. For CBD oil to be legal, it must contain less than .03% THC, which usually means that it has to be extracted from the hemp plant. However, there are companies extracting CBD oil from marijuana and separating the THC through an extraction process. This method makes the CBD concentration much less therapeutically powerful then when extracting from the hemp plant. It also may leave residual solvents and damage the CBD molecules.

The endocannabinoid system is your body’s natural system for creating and processing cannabinoids. The endocannabinoid system exists in the brain and the nervous system. It is involved in regulating a variety of biological functions such as appetite, stress and pain. Endocannabinoids are natural cannabinoids that are produced in your body.

CBD isolate is the pure form of cannabidiol. Products made using CBD isolate can be made potent by adding more of this active compound. There are a variety of methods that are used to extract CBD isolate from the hemp plant. Once it is extracted (along with the full cannabinoid profile of the hemp plant among other molecules), it is then isolated to create a more concentrated product.

Full-spectrum CBD (also called whole plant extract) contains all of the hemp plant’s naturally occurring cannabinoids. It also contains other compounds such as terpenes and flavonoids. Full-spectrum CBD allows the beneficial and synergistic effects of all compounds naturally occurring in the hemp plant to be experienced.

CBD may possibly interfere with your medication. Always consult your doctor before trying CBD.

Your body can only absorb so much CBD at one time, whether taken orally, topically or inhaled. Sometimes less is more. We recommend you start with the dose suggested the label and repeat at regular intervals until you achieve the right effect for you. Keeping a titration journal can help you get a clear picture of how much you need. Over time, the body increases receptivity to cannabinoids and a lower dose over time may be effective in achieving the same outcome.

CaniBrands CBD products are sold across the USA in a variety of dispensaries, fitness centers, clinics, and other retail stores that carry your favorite all-natural supplements. If you are interested in reselling CaniBrands products in your retail establishment, contact us at

Shipping policy

We offer free shipping across the USA on all orders over $49.

Orders are typically shipped within 24 hours and take approximately 5 to 7 business days to be delivered.

We ship across the USA.  With the exception of states where CBD has not been legalized for sale yet.

We continue to push to have our products for legal sale on our Canadian e-Commerce website when regulations allow under the Canadian Cannabis Act. If you'd like to be notified when our products are available in Canada, feel free to share your email with

Returns and Refunds

As an Internet Based Company, we are committed to your complete satisfaction. You may return new, unused, and unopened products within 30 days of delivery for a full refund, however, we do ask that you pay shipping for these returns. If the return is because of an error that we have made, you will receive a full refund for the item as well as shipping costs. 

CaniBrands reserves the right to refuse any request for a refund or exchange.

Canibrands stands behind our products 100%. We are incredibly proud of the formulations and quality of the CaniBrands product family experience.  We’re so confident that our products will make a difference for you that if any product doesn’t meet your expectations, we want you to send it back within the first 30 days of delivery and we will happily give you the opportunity to exchange for another product or receive a refund. We make it easy.

All products carry a 30-day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the unused portion of the product. If we receive a returned product within 30 days, we will issue a full refund, less any shipping charges and a 10% disposal/restock fee. 

Your acceptance of the terms of purchase means you agree to and understand the refund policy.

Contact us within 30 days by email at and once confirmed, return the unused portion of the product to Canibrands at 350 Sonic Avenue Livermore, CA 94551 

If we receive a returned product within 30 days, we will issue a full refund, less any shipping charges and a 10% disposal/restock fee. 

Allow up to 30 days for processing refunds.

If your order arrives damaged or incorrect, please contact us immediately and within 48 hours of receipt so we can make it right.  

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