Refund policy

REFUNDS

We are committed to your complete satisfaction. You may return new, unused, and unopened products within 30 days of delivery for a full refund, however, we do ask that you pay shipping for these returns. If the return is because of an error that we have made, you will receive a full refund for the item as well as shipping costs.

Can-i Wellness reserves the right to refuse any request for a refund or exchange.

Can I return a product if I am not satisfied?

Can-i Wellness stands behind our products 100%. We are incredibly proud of the formulations and quality of the Can-i Wellness product family experience. We’re so confident that our products will make a difference for you that if any product doesn’t meet your expectations, we want you to send it back within the first 30 days of delivery and we will happily give you the opportunity to exchange for another product or receive a refund. We make it easy.

Product Guarantee

All products carry a 30-day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the unused portion of the product. If we receive a returned product within 30 days, we will issue a full refund, less any shipping charges and a 10% disposal/restock fee.

Your acceptance of the terms of purchase means you agree to and understand the refund policy.

How to return a product

Contact us within 30 days by email at support@cani-wellness.com and once confirmed, return the unused portion of the product to Cani-Wellness at 551 Lakeshore Road East, Mississauga, Ontario, L5G 0A8.

If we receive a returned product within 30 days, we will issue a full refund, less any shipping charges and a 10% disposal/restock fee.

Allow up to 30 days for processing refunds.